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给客户道歉信英文

道歉信 时间:2018-05-07 我要投稿

  因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉,这是一种礼貌,道歉信要写得坦率,诚恳,来看下面的内容:

给客户道歉信范文

  给客户道歉信范文【1】

  you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:

  1.apologize for not attending the appointment as planned,

  2.explain why you could not meet him/her that day,

  3.make suggestion for another appointment next time.

  dear linda,

  称呼:写给关系亲密的个人

  i am excessively sorry to say that i had failed to keep the appointment that we made last friday.

  now, i am writing you this letter of apology to show my deep regret.

  please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.

  第一句是本段的中心句,直接道出道歉的原因。

  (积累:i am excessively sorry to do …; fail to do …; make an appointment)

  第二句展开道歉,真诚的表达自己的歉意。

  (积累: letter of apology)

  第三、四句表达自己希望对方接受歉意。

  (积累:excuse … for …; turn up)

  the reason for my absence was that my mother fell ill at that time.

  i had no way out because i had to send her to hospital and look after her.

  therefore, it’s not in my power to meet you.

  第一句是本段的中心句,综述写信人出现过失的原因。

  (积累:the reason for … was that…; fall ill)

  第二句是本段中心句的展开,讲述当时的处境和情况。

  第三句承接上一句,表述事?#24471;?#21069;的不可抗力。

  进一步澄清出现过失的原因。

  (积累:in one’s power)

  naturally, i want to suggest that we should make another appointment next time.

  i shall be obliged if you will kindly write and tell me when and where you will be at convenience.

  we may meet again and i hope to see you soon.

  第一句提出下次见面的建议。

  (积累:suggest表示“建议”,后接从句用should+动词原形)

  第二句是征询对方下次见面的具体地点和时间。

  (积累:be obliged; at convenience)

  最后一句期待下次见面。

  礼貌收尾

  yours sincerely,

  li ming

  信件结尾和署名

  英文道歉信范文【2】

  1、因未能践约赴宴致歉unable to keep one's promise

  dear miss nancy,

  much to my regret i was unable to keep my promise to attend your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that day.

  hoping to see you soon.

  truly yours,

  tom

  亲爱的南希小姐:

  小儿?#29616;?#20845;突然生病,因此未能应约赴生日宴,殊觉抱歉,希原谅,再见。

  2、因迟复来信致歉because of answering one's letter late

  英文道歉信范文【3】

  dear david:

  i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable.

when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.

  i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.

  sincerely yours,

  tom

  亲爱的戴维:

  请原谅我收到您12月7日的来信后迟迟未复,现将原因告诉您,相信您一定会谅解的。

  您的来信到来时,我正巧在香港,家人无法及时转递。

  你的信一直放在我写字台?#24076;?#30452;到?#19968;氐讲?#30475;见,?#29616;?#20170;天才回信,深表歉意。

  这次出去旅行饱览了许多?#35272;?#26223;色,下次见到您时,将告诉您一?#23567;?/p>

  3、因未能及时还书致歉unable to return borrowed book on time

  英文道歉信范文【4】

  dear kate:

  excuse me for my long delaying in returning to you your “robinson crusoe” which i read through with great interest. i had finished reading the book and was about to return it when my cousin came to see me.

never having seen the book, she was so interested in it that i had to retain it longer. however, i hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

  thanking you again for the loan.

  sincerely yours,

  tom

  亲爱的凯特:

  我迟迟未能归还您的那本《鲁滨逊飘流记》,请原谅。

  该书我读得津津?#24418;丁?/p>

  读完后,正预备归还您时,我的表妹来访,见这本书也?#34892;?#36259;,定要借去一读。

  为了让别人也能分享您那本书所给予的乐趣,我不能及时归还。

  我想再延迟些日子奉还,谅您不会介意的。

  再次?#34892;?#24744;的慷慨。

  4、因遗失借书致歉because of losing a borrowed book

  英文道歉信范文【5】

  dear frank:

  i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

  but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

  yours truly,

  tom

  亲爱的弗兰克:

  很抱歉,上星期您借给我的那本书竟遗失了。

  我每天都在看,准备下个月看完。

  昨晚?#19968;?#21040;我的卧室,到处也找不到那本书。

  我将尽力找到它。

  万一找不到,我只好买一本新的还您。

  但是,?#29575;?#24656;怕不能代替那本旧书吧!旧书跟旧友一样,一旦失去就不能再得。

  旧书与往事相连,这种不可弥补的损失,皆由我起。

  我对待一切太大意了,这次给我一个警告,叫我以后要小心。

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